Context
A service website for a CAF studio helping people navigate immigration and administrative work in Italy.
Challenge
Make more than 35 services understandable and searchable without making the visitor learn the organisation first.
Role
Information architecture, copy, UX, interface design, and build.
Result
A searchable service hub that gives every service a clear place, description, and route to the right contact.
The work
A complete service website for a CAF studio offering 35+ bureaucratic services across four categories: immigration, travellers, domestic employment, and general administrative services.
The centrepiece is an interactive service hub with a sticky live-search bar and individually described services, each with a dedicated detail view. Parallax hero, interactive horizontal ticker, contact tooltips routing to the right staff member, and a live open/closed indicator driven by their actual working schedule.
All copy researched, structured, and written from scratch. Technical SEO foundations, analytics, PWA features, and WebP-optimised images throughout.